On general problems
- Q【GAICA】I cannot use my card even though I loaded it.
- Q【GAICA】ATM does not respond after inserting the card.
- Q【GAICA】I lost my card/My card has been stolen overseas. Can you send the card overseas?
- Q【GAICA】I lost my card/My card has been stolen.
- Q【GAICA】My card is broken. Where can I get a new card?
- Q【GAICA】I cannot receive e-mail with my registered e-mail address.
- Q【GAICA】I have forgotten my PIN for my card.
- Q【GAICA】I entered the wrong PIN several times and cannot use my card.
- Q【GAICA】I have forgotten my user ID and/or password for the Member-Only Site.