印刷内容詳細
件名
【GAICA】I carried out the withdrawal operation from an overseas ATM but the cash did not come out. What should I do?
回答
Please immediately describe the circumstances to the local financial institution that installed the local CD or ATM and negotiate with them to receive a refund. If you have returned to Japan, please inquire to the GAICA Customer Service Desk .
関連FAQ
- Q【GAICA】I would like to withdraw local currencies at overseas ATMs. What should I do?
- Q【GAICA】Is the transaction limit set with respect to the total of overseas ATM withdrawals plus the amount spent on card shopping?
- Q【GAICA】I submitted the My Number document and it should have become possible for me to use overseas ATMs, but I could not withdraw cash from an overseas ATM which had the VISA logo on it.
- Q【GAICA】When does the one day of the upper transaction limit of the daily transaction limit start and finish?
- Q【GAICA】I cancelled a payment using the card but it remains debited from my load balance. What should I do?
- Q【GAICA】What happens in the case that I have a GAICA Flex Prepaid Card but I have cancelled my SBI Shinsei Bank account?