1. ホーム
  2. お客さまサポート
  3. よくあるご質問
  4. GAICA Prepaid Card for English FAQ(Frequently Asked Questions)
  5. On loading
  6. 内容詳細
  1. ホーム
  2. お客さまサポート
  3. よくあるご質問
  4. GAICA Prepaid Card for English FAQ(Frequently Asked Questions)
  5. On general card use
  6. 内容詳細

内容詳細

件名

【GAICA】I would like to cancel the card but what should I do when a load balance remains?

回答

You cannot cancel the card if the load balance is not zero (0) yen. Please carry out the refund procedures and then carry out the cancellation procedures at the Member-Only Site.

The refund method and fees will differ depending on the card you have. Please confirm the details of the refund method and fees by selecting the card you have from the following.

 

▼ GAICA


▼ GAICA Flex

 

▼ Click here for The way to distinguish between GAICA and GAICA Flex

 

> Click here for the official GAICA website

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