- QHow do I cancel my card?
- QThe Following error message shows up, what should I do? : “銀行口座が受払停止状態です” (Bank account has stopped payment)
- QI have a card without IC chip. I want to switch the card with IC chip.
- QI changed my address/telephone number. Where can I update these changes?
- QThere has been a change in purpose of transaction (purpose of use). Where can I update these changes？
- QWhat do I do when the intended country to visit has changed?
- QWhat do I do when there has been a change in my travel plans?
- QI would like you to stop sending e-mails.
- QCan I get new card?
- QHow can I change my PIN?