印刷内容詳細
件名
【GAICA】I received an e-mail notification saying my balance is insufficient. What should I do?
回答
Due to the payment processing methods of overseas card shopping affiliated stores, there are some cases in which the stores will claim for the difference due to the difference in the exchange rate, etc. on a later date different from the debit on the day of use. Please confirm the card balance from the “残高照会” (Balance inquiry) menu on the Member-Only Site, and load the insufficient amount (displayed as a negative amount) on to the card. Note that the card cannot be used in a state of insufficient balance. Please confirm the card balance confirmation method at " Your card balance inquiry" .
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