印刷内容詳細
件名
【GAICA】The load balance remains at zero (0) yen even though I set Auto Reload. Why?
回答
With the Auto Reload function, your card is loaded when the card balance after using card shopping falls below the amount you designated in advance. The card will not be automatically loaded just because you have set Auto Reload. It is necessary to load the card in advance when using it.
関連FAQ
- Q【GAICA】I received an e-mail notification saying my load balance is insufficient. What should I do?
- Q【GAICA】I received an e-mail notification saying the load balance of the card had become negative. What should I do?
- Q【GAICA】I cancelled a payment using the card but it remains debited from my load balance. What should I do?